Return Policy
Return & Refund Policy
Last updated: May 29, 2025
At Dream Mart, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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You have 7 days from the date of delivery to request a return.
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To be eligible, items must be:
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Unused, unopened, and in the same condition as when you received them.
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In the original packaging.
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Some items, like personalized products or perishables, are not eligible for return.
Refunds
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Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed within 7 business days.
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Refunds will be issued to your original payment method.
Exchanges
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We currently do not offer direct exchanges. Please return the item for a refund and place a new order.
How to Return an Item
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Contact us at Support@dream-mart.xyz with your order number and reason for return.
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We will provide you with return instructions.
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Ship the item back to the address we provide.
Shipping Costs for Returns
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Customers are responsible for return shipping costs unless the product was defective or incorrect.
Questions?
If you have any questions about returns or refunds, please contact us at:
Support@Dream-mart.xyz