FAQs

Frequently Asked Questions (FAQs)

1. How can I place an order?

You can browse our products, add them to your cart, and checkout securely on our website.

2. What payment methods do you accept?

We accept major credit/debit cards and trusted online payment gateways available at checkout

3. How long does shipping take?

Within Bangladesh: 3- 15 business days
International shipping: 3–14 business days (may vary depending on destination and customs)

4. Can I track my order?

Yes! Once your order is shipped, we will email you a tracking number.

5. What is your return policy?

You can request a return within 7 days of delivery if the product is unused and in its original condition. See our full Return & Refund Policy.

6. How do I contact customer support?

You can email us anytime at Support@dream-mart.xyz We aim to respond within 24 hours.

7. Do you ship internationally?

Yes! We ship to many countries worldwide. Delivery times and shipping costs vary depending on the destination.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.